Cracking My Head With ShopCrackBerry

BlackBerry Blog

I ordered, paid for a case via ShopCrackBerry. The site is supposedly the place for all BlackBerry mobiles and accessories. The cost of the “custom BlackBerry Passport skin case” didn’t bother me, though the USPS courier (US$47.95) did.

Priority Mail Express International, that’s what its called, and despite the hefty price-tag, I decided to burden the cost as I wanted the case to arrive in Thailand as swiftly as possible. I figured the only problem faced would be delays on the Thai Customs.

But then again, ShopCrackBerry tells me after days after the failure for timely delivery, that the stipulated time was merely an estimate. I’m expected to be patient, despite the delays and that horrid thought of not knowing what else I (they) could do. So what now? I’m left at the mercy of a foreign courier system that seems to take forever to reach Bangkok and curious why after paying so much that the package is still in the US. So how long will it be in the US?

And I’m not happy with ShopCrackBerry either, after all its my first time ordering online from them and the obvious delay is causing me to be edgy, and terrible anxious.

USPS Product Tracking Information - that doesn't seem to explain the delay
USPS Product Tracking Information – that doesn’t seem to explain the delay, and when the product would arrive.

Lesson learned:

  1. Keep on pushing ShopCrackBerry for answers, namely what’s happening with the delivery and when will it safely reach the destination.
  2. Avoid using USPS.
  3. Just maybe, this will be my first and last time that I shop via ShopCrackBerry. After all its, not worth the headache.


An avid blogger, twitterer and photojournalist, Zashnain Zainal suffers from an incurable addiction to social work, helping marginalised communities since 1989. Nowadays he travels from the plantations of Malaysia to the slums of Thailand. He can be found at and @bedlamfury

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